BRANDPOLISH CO.

Privacy Policy

  1. INTRODUCTION

Welcome to the BRANDPOLISH Website, by Hilary Harling Headquarters, LLC, dba BRANDPOLISH (“BRANDPOLISH”)! Throughout this website, the terms “we”, “us” and “our” refer to BRANDPOLISH. By visiting our website and/ or purchasing something from us, you engage in our “Services” and agree to be bound by the following BRANDPOLISH privacy policy (“Privacy Policy”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink on the BRANDPOLISH website, including our Terms of Service. Please read this Privacy Policy carefully before accessing or using our website. 

As part of our mission to help make our services more transparent and customized for the individual needs of users, BRANDPOLISH collects and processes some of your information. This Statement of Privacy applies to www.brandpolish.co.com, and governs data usage and collection. For the purposes of this Privacy Policy, please note that all references to BRANDPOLISH includes the BRANDPOLISH website at www.brandpolish.co.com and BRANDPOLISH (collectively, “BRANDPOLISH”). 

If you would like more information about how we collect, use and store your personal data, you can contact us at any time by emailing us directly at hilary@hilaryhartling.com.

2. CHANGES TO THIS PRIVACY POLICY

Please keep in mind that we may update this Privacy Policy at times to reflect, for example, changes to our privacy practices and/or for other operational, legal, or regulatory reasons. If we make material changes to this Privacy Policy, we will give you notice of such changes by posting the revised Privacy Policy on this website, and by other means, if appropriate. Please review Privacy Policy periodically for all changes, and by continuing to use the BRANDPOLISH website or support services after these changes are posted, you agree to the Privacy Policy and all updates or revisions.


3. COLLECTION OF YOUR PERSONAL INFORMATION 

What we collect and why: BRANDPOLISH collects identifiable information, such as your name, e-mail address, company name (if any), IP address, access times, information about orders you initiate, notes relevant to the Services, information about the job or Services, and information about the device and browser you use. In the future, we may gather other personal or non-personal information. If you purchase BRANDPOLISH’s Services, your payment is processed via Stripe, subject to Stripe’s Privacy Policy and Terms. If you opt into BRANDPOLISH, we store and use this information to pre-fill your checkout information. We may use this information to help customize and improve your experience when you visit BRANDPOLISH.

When we collect this information: We collect this information when you visit BRANDPOLISH website, or purchase Services offered on our website or engage us either by e-mail, contact form, telephone or post content on or through our website (including blogs and via our website contact form). We also collect any additional information that you might provide us. We also collect this information when you opt into BRANDPOLISH or use BRANDPOLISH to pre-fill your checkout information. 


Additionally, information about your computer hardware and software may be automatically collected by BRANDPOLISH. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of BRANDPOLISH. 

  

When and why do we share this information with Third Parties: BRANDPOLISH works with a variety of third parties and service providers to help provide you with our Services and we may share personal information with them to support these efforts.


In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. BRANDPOLISH uses the third-party services of Squarespace, Dubsado, Calendly, Stripe, ConvertKit, Leadpages, and Thinkific in conjunction with its website hosting, online client management and booking system, online payment processing, email communication, virtual calls, and marketing. BRANDPOLISH is not responsible or does not make any representations as to policies and practices of Squarespace, Dubsado, Calendly, Stripe, ConvertKit, Leadpages, and Thinkific. Please refer to their own policies, including their privacy policy, so you can understand the way your personal information will be handled by these providers, at:


Squarespace - https://www.squarespace.com

Dubsado - https://www.dubsado.com

Calendly - https://calendly.com

Stripe - https://stripe.com

ConvertKit - https://convertkit.com

Leadpages - https://www.leadpages.net

Thinkific - https://www.thinkific.com


Also, once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy, or our website’s Terms of Service. BRANDPOLISH encourages you to review the privacy statements of websites you choose to link to from BRANDPOLISH so that you can understand how those websites collect, use, and share your information. BRANDPOLISH is not responsible for the privacy statements or other content on websites outside of the BRANDPOLISH website.


What we do not do with your personal information: BRANDPOLISH does not and will never share, disclose, sell, rent, lease, or otherwise provide personal information, including its customer lists to third parties (other than the third-party services disclosed in this policy) for the marketing of their own products or Services.


In some cases, we may handle so-called “special categories of personal data” about you, which may be considered sensitive. This would be the case, for example, if you (i) have submitted a medical certificate or have disclosed a medical or health condition affecting your ability to move forward with Services, or where certain accommodations are needed, or (ii) have made a request revealing some other sensitive personal data about you.


Before we handle sensitive personal data about you, we require your consent to do so. We therefore ask you to use the dedicated contact forms on our websites for submitting any sensitive data. Your consent may be withdrawn at any time. We will not handle any sensitive personal data that we are not permitted by you to handle, or that you have not provided us with. A limited amount of our personnel will have access to your sensitive personal data, and after handling your sensitive data in accordance with your request, we will erase that data as soon as possible.


BRANDPOLISH will disclose your personal information, without notice, only if lawful, and when required to do so by law or in the good faith belief that such action is necessary to: (a) comply with state or federal law, or comply with legal process served on BRANDPOLISH or the website; (b) protect and defend the rights or property of BRANDPOLISH; and, (c) act under exigent circumstances to protect the personal safety of users of BRANDPOLISH, or the public. 


4. INFORMATION FROM COOKIES AND SIMILAR TRACKING TECHNOLOGIES


What is a cookie: A cookie is a small amount of data, which may include a unique identifier. Cookies are sent to your browser from a website and stored on your device. We assign a different cookie to each device that should access our website.


Why we use performance-based cookies and similar tracking technology: We use cookies to (1) recognize your device and provide you with a personalized experience on our website, or otherwise through the Services; and, (2) to analyze how our visitors use our website and to monitor website performance. This allows us to provide the highest quality experience by customizing our offerings and quickly identifying and fixing any issues that may arise. For example, we might use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages. We might also use these cookies to highlight articles or website services that we think will be of interest to you based on your usage of the website.

 

We use cookies to identify you electronically. This generic information is used only to assist in website management and development for statistical purposes regarding the use of BRANDPOLISH.  


How to block cookies: As we’ve explained above, cookies help you to get the most out of our website. The first time you accessed our website after September 20, 2018, you may have seen an overlay which explained that by continuing to access our site, you are consenting to our use of cookies. If you do wish to block our cookies, then please follow the instructions below to disable them at your browser level. Please remember that if you do choose to block cookies, you may find that many sections of our website or others simply do not work.


Enabling / Disability Cookies with your Browser: 

Google Chrome
    1.    Click the wrench icon on the browser toolbar
    2.    Select Settings
    3.    Click ‘Show advanced settings’
    4.    In the “Privacy” section, click the ‘Content settings’ button
    5.    To enable cookies in the “Cookies” section, pick ‘Allow cookies by default’
    6.    To disable cookies, in the “Cookies” section, pick ‘Block cookies by default’
    7.    Note there are various levels of cookie enablement and disablement in Chrome.
    8.    For more information on other cookie settings offered in Chrome, refer to the following page from Google: http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647


Microsoft Internet Explorer
    1.    Click on 'Tools' at the top of your browser window and select 'Internet Options'
    2.    In the options window navigate to the 'Privacy' tab
    3.    To enable cookies: Set the slider to ‘Medium’ or below
    4.    To disable cookies: Move the slider to the top to block all cookies
    5.    Note there are various levels of cookie enablement and disablement in Explorer.
    6.    For more information on other cookie settings offered in Internet Explorer, refer to the following page from Microsoft: http://windows.microsoft.com/en-GB/windows-vista/Block-or-allow-cookies.


Mozilla Firefox
    1.    Click on 'Tools' at the browser menu and select ‘Options’
    2.    Select the Privacy panel

    3.    To enable cookies: Check ‘Accept cookies for sites’
    4.    To disable cookies: Uncheck at ‘Accept cookies for sites’ 
    5.    Note there are various levels of cookie enablement and disablement in Firefox.
    6.    For more information, refer to the following page from Mozilla: http://support.mozilla.org/en-US/kb/Enabling%20and%20disabling%20cookies


Safari on OSX
    1.    Click on 'Safari'  at the menu bar and select the 'Preferences' option
    2.    Click on 'Security'
    3.    To enable cookies: In the 'Accept cookies' section select 'Only from site you navigate to'
    4.    To disable cookies: In the ‘Accept cookies’ section select ‘Never’
    5.    Note there are various levels of cookie enablement and disablement in Safari.
    6.    For more information on other cookie settings offered in Safari, refer to the following page from Apple: http://docs.info.apple.com/article.html?path=Safari/3.0/en/9277.html


All other browsers: Look for a “help” function in the browser or contact the browser provider for additional assistance.


Additional Information: More detail on how businesses use cookies is available via a third-party site at www.allaboutcookies.org. If you have any queries regarding this Cookie Policy, then please contact our Privacy Officer by e-mail at hilary@hilaryhartling.com.


5. HOW WE KEEP YOUR PERSONAL INFORMATION SECURE


To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.


We perform annual audits to ensure our handling of your credit card information aligns with industry guidelines and standards.


To secure your personal information from unauthorized access, use or disclosure, BRANDPOLISH uses an SSL certificate for encryption. If you provide us with your credit card information, the information is encrypted using secure sockets layer technology (“SSL”) and with 2048 bit SSL on all pages. It supports security protocols up to TLS 1.2. Although no method of transmission over the Internet or electronic storage is 100% secure, we also have the HSTS Secure enabled for an added layer of security. Per Squarespace “enabling HSTS Secure ensures the connection is encrypted and prevents potential attackers from accessing or impersonating your site.” For more information see https://support.squarespace.com/hc/en-us/articles/205815898.


Note that our store is hosted by Squarespace, Dubsado, and Stripe. They provide us with a collective online platform that allows us to sell our Services to you.


No method of transmission over the Internet, or electronic storage method is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.


6. OPT-OUT AND UNSUBSCRIBE


We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information, even after you opt-in. Users may opt-out of receiving any or all communications from BRANDPOLISH by contacting us directly via e-mail correspondence at hilary@hilaryhartling.com.


7. LINKS


When you click on links on our website, they may direct you away from our website. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements (such as social media).


For more insight, you may also want to look at the below at our third party’s Terms of Service and Privacy Policy:


Squarespace - https://www.squarespace.com

Dubsado - https://www.dubsado.com

Calendly - https://calendly.com

Stripe - https://stripe.com

ConvertKit - https://convertkit.com

Leadpages - https://www.leadpages.net

Thinkific - https://www.thinkific.com


8. TERMS OF SERVICE


By using this website, you make many representations that are set forth in BRANDPOLISH’s Terms of Service. For example, you represent that you are at least 13 years old, or the majority in your state or province of residence, or that you are 13 years old and you have given us your consent to allow any of your minor dependents to use this site. Please see BRANDPOLISH’s Terms of Service for more detailed information.


9. CHILDREN’S PRIVACY


BRANDPOLISH does not knowingly request or collect personal information from any person under 13 years of age without prior verifiable parental consent. If you believe that your child that is under the age of 13 has submitted personal information to BRANDPOLISH in connection with our website and without prior verifiable parental consent, please contact us at hilary@hilaryhartling.com so that we can take steps to delete the personal information that she or he provided.


10. CALIFORNIA PRIVACY RIGHTS


California law entitles residents to ask us for a notice describing what categories of personal information we share with third parties for third parties’ direct marketing purposes. Unless you request us or consent to us doing so, BRANDPOLISH does not sell any personal information to third parties for their own direct marketing purposes.  If you have questions about these practices, please contact us directly at hilary@hilaryhartling.com.



11. DATA RETENTION


We only retain personal information collected from a user for a limited period of time as long as we need it to fulfill the purposes for which we have initially collected it, unless otherwise required by law. If you have questions about these practices, please contact us directly at hilary@hilaryhartling.com.


12. RESIDENTS OF THE EUROPEAN ECONOMIC AREA (“EEA”)


Users of the services of BRANDPOLISH may be located around the world, including in the EEA. 


If you are located in the EEA, you have certain rights under European law regarding your personal data, including the right to request access to, verify, update or correct, amend, delete, have any obsolete information removed, port to another service provider, or object to certain uses of your personal data. You can also ask to review any of the information that we have retained, how we have used it, and to whom we have disclosed it at any time by contacting us by using the contact information below, under the heading “Control over and Access to your Personal Information, and Contact Information.” Subject to certain exceptions prescribed by law, and provided we can authenticate your identity, you will be given reasonable access to your personal information, and will be entitled to challenge the accuracy and completeness of the information and to have it amended as appropriate. You may also ask us to change your preferences regarding how we use or disclose your information, or let us know that you do not wish to receive any further communication from us. If you are a user of this website or such support services and wish to exercise these rights, please reach out to us by using the contact information below. 


In addition, if you are located in the EEA, then please note that we are generally processing your information in order to fulfill contracts we may have with you (for example, signing up for a service), or otherwise to pursue our legitimate business interests listed above, unless we are required by law to obtain your consent for a particular processing operation. In particular, we process your personal information and data to pursue the following reasonable and legitimate interests, either for ourselves, or other third parties, as follows:


  • To provide our Services;

  • To prevent risk and fraud on our website;

  • To provide communication, marketing, and advertising;

  • To provide reporting and analytics;

  • To test out feature or additional services;

  • To improve our Services and website; and,

  • To provide support services, or to answer questions.


When we process your personal information to pursue these legitimate interests, we do so where we believe the nature of the processing, information being processed, and technical and organizational measures employed to protect that information can work to mitigate the risks to the subject of the data.


13. INTERNATIONAL PRIVACY LAWS


While BRANDPOLISH is a U.S. company, we provide Services to individuals and our website processes data from around the world. If you are visiting the Services from outside the United States, please be aware that you are sending information (including possible personal data) to the United States where our servers are located. That information may then be transferred within the United States or back out of the United States to other countries outside of your country of residence, depending on the type of information and how it is stored by us. These countries (including the United States) may not necessarily have data protection laws as comprehensive or protective as those in your country of residence; however, our collection, storage and use of your personal data will at all times continue to be governed by this Privacy Policy. 


14. CONTROL OVER AND ACCESS TO YOUR PERSONAL INFORMATION, AND CONTACT INFORMATION


If you have any questions about your personal information or this policy, or if you would like to make a complaint about how BRANDPOLISH processes your personal data, then please contact BRANDPOLISH directly through the e-mail address below.


Further, to ask any questions about, or comment on, this Privacy Policy and or privacy practices, please contact us directly at hilary@hilaryhartling.com.



Date Last Modified: Sept 20, 2018